MacBook Pro 14″ Inch M3 Chip 8 Core CPU 10 Core GPU 512GB SSD 8GB RAM 2023
MacBook Pro 14″ Inch M3 Chip 8 Core CPU 10 Core GPU 512GB SSD 8GB RAM 2023

Apple MacBook Pro 14″ Inch M3 Chip 8 Core CPU 10 Core GPU 512GB SSD 8GB RAM 2023

₦1,550,000.00

Brands:Apple

Great for: Creating – Working – On-the-Go

Apple M3 chip 8-Core CPU – 10-Core GPU Processor

14″ 3024 x 1964 120Hz

Integrated Apple Graphics

8GB RAM – 512GB SSD

MacOS

Thunderbolt – HDMI – MagSafe 3 Connectivity

Finance Schemes

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Description

MacBook Pro (14-inch, M3, Nov 2023) – Tech Specs

Year introduced: 2023

Finish

  • Space Gray

  • Silver

Chip

Apple M3 chip

  • 8-core CPU with 4 performance cores and 4 efficiency cores

  • 10-core GPU

  • Hardware-accelerated ray tracing

  • 16-core Neural Engine

  • 100GB/s memory bandwidth

  • Media Engine

  • Hardware-accelerated H.264, HEVC, ProRes, and ProRes RAW

  • Video decode engine

  • Video encode engine

  • ProRes encode and decode engine

  • AV1 decode

Apple Intelligence8

Apple Intelligence is the personal intelligence system that helps you write, express yourself, and get things done effortlessly. With groundbreaking privacy protections, it gives you peace of mind that no one else can access your data — not even Apple.

Learn more about Apple Intelligence

Display

Liquid Retina XDR display

  • 14.2-inch (diagonal) Liquid Retina XDR display;1 3024-by-1964 native resolution at 254 pixels per inch

XDR (Extreme Dynamic Range)

  • 1,000,000:1 contrast ratio

  • XDR brightness: 1000 nits sustained full-screen, 1600 nits peak2 (HDR content only)

  • SDR brightness: 600 nits

Color

  • 1 billion colors

  • Wide color (P3)

  • True Tone technology

Refresh rates

  • ProMotion technology for adaptive refresh rates up to 120Hz

  • Fixed refresh rates: 47.95Hz, 48.00Hz, 50.00Hz, 59.94Hz, 60.00Hz

Memory

  • 8GB or 16GB unified memory

  • Configurable to:

  • 16GB or 24GB

Battery and Power3

  • Up to 22 hours Apple TV app movie playback

  • Up to 15 hours wireless web

  • 70-watt-hour lithium-polymer battery3

  • 70W USB-C Power Adapter

  • USB-C to MagSafe 3 Cable

  • Fast-charge capable with 96W USB-C Power Adapter

Storage4

  • 512GB or 1TB SSD5

  • Configurable to:

  • 1TB or 2TB

Charging and Expansion

  • SDXC card slot

  • HDMI port

  • 3.5 mm headphone jack

  • MagSafe 3 port

  • Two Thunderbolt / USB 4 ports with support for:

  • Charging

  • DisplayPort

  • Thunderbolt 3 (up to 40Gb/s)

  • USB 4 (up to 40Gb/s)

Display Support

Simultaneously supports full native resolution on the built-in display at 1 billion colors and:

  • One external display with up to 6K resolution at 60Hz

  • Close the MacBook Pro lid to use a second external display with up to 5K resolution at 60Hz

HDMI digital video output

  • Support for one display with up to 4K resolution at 120Hz (M3)

Video Playback

  • Supported formats include HEVC, H.264, AV1, and ProRes

  • HDR with Dolby Vision, HDR10, and HLG

Audio Playback

Supported formats include AAC, MP3, Apple Lossless, FLAC, Dolby Digital, Dolby Digital Plus, and Dolby Atmos

Keyboard and Trackpad

Backlit Magic Keyboard with:

  • 78 (U.S.) or 79 (ISO) keys including 12 full-height function keys and 4 arrow keys in an inverted‑T arrangement

  • Touch ID

  • Ambient light sensor

  • Force Touch trackpad for precise cursor control and pressure-sensing capabilities; enables Force clicks, accelerators, pressure-sensitive drawing, and Multi-Touch gestures

Wireless

Wi-Fi

  • Wi-Fi 6E (802.11ax)6

Bluetooth

  • Bluetooth 5.3

Camera

  • 1080p FaceTime HD camera

  • Advanced image signal processor with computational video

Audio

  • High-fidelity six-speaker sound system with force-cancelling woofers

  • Wide stereo sound

  • Support for Spatial Audio when playing music or video with Dolby Atmos on built-in speakers

  • Spatial Audio with dynamic head tracking when using AirPods (3rd generation), AirPods Pro, and AirPods Max

  • Studio-quality three-mic array with high signal-to-noise ratio and directional beamforming

  • 3.5 mm headphone jack with advanced support for high-impedance headphones

  • HDMI port supports multichannel audio output

Operating Requirements

  • Line voltage: 100V to 240V AC

  • Frequency: 50Hz to 60Hz

  • Operating temperature: 50° to 95° F (10° to 35° C)

  • Storage temperature: –13° to 113° F (–25° to 45° C)

  • Relative humidity: 0% to 90% noncondensing

  • Operating altitude: tested up to 10,000 feet (3000 meters)

  • Maximum storage altitude: 15,000 feet

  • Maximum shipping altitude: 35,000 feet

Size and Weight

  • Height: 0.61 inch (1.55 cm)

  • Width: 12.31 inches (31.26 cm)

  • Depth: 8.71 inches (22.12 cm)

  • Weight: 3.4 pounds (1.55 kg)7

Operating System

macOS

macOS is the most advanced desktop operating system in the world. macOS Sequoia helps you be productive and creative in new ways — with Apple Intelligence,8 iPhone Mirroring, window tiling, major updates to Safari, and more.

Learn more about latest operating system

Accessibility

Accessibility features help people with disabilities get the most out of their new MacBook Pro. With built-in support for vision, hearing, mobility, and learning, you can create and do amazing things.

Learn more about Accessibility

Features include:

  • Voice Control

  • VoiceOver

  • Zoom

  • Increase Contrast

  • Reduce Motion

  • Siri and Dictation

  • Switch Control

  • Closed Captions

  • Text to Speech

Built-in Apps9

  • App Store

  • Books

  • Calendar

  • Contacts

  • FaceTime

  • Find My

  • Freeform

  • GarageBand

  • Home

  • iMovie

  • Keynote

  • Mail

  • Maps

  • Messages

  • Music

  • News

  • Notes

  • Numbers

  • Pages

  • Photo Booth

  • Photos

  • Podcasts

  • Preview

  • QuickTime Player

  • Reminders

  • Safari

  • Shortcuts

  • Siri

  • Stocks

  • Time Machine

  • TV

  • Voice Memos

  • Weather

In the Box

  • 14-inch MacBook Pro

  • 70W USB-C Power Adapter (M3 or M3 Pro with 11-core CPU)

  • USB-C to MagSafe 3 Cable (2 m)

Configure to Order

  • Configure your MacBook Pro with these options at apple.com:

  • 16GB or 24GB unified memory

  • 1TB or 2TB SSD

  • 96W USB-C Power Adapter

MacBook Pro and the Environment

The 14-inch MacBook Pro is designed with the following features to reduce its environmental impact:10

See the 14-inch MacBook Pro Product Environmental Report (PDF)

Made with better materials

  • 32% recycled or renewable content in the device,11 including:

  • 100% recycled aluminum in the enclosure

  • 100% recycled gold in the plating of multiple printed circuit boards

  • 100% recycled rare earth elements in all magnets, representing 98% of the rare earth elements in the device

  • 100% recycled tin in the solder of multiple printed circuit boards

  • 35% or more recycled plastic in multiple components

Energy efficient

ENERGY STAR® certified12

Smarter chemistry13

  • Arsenic-free display glass

  • Mercury-, BFR-, PVC-, and beryllium-free

Green manufacturing

  • Over 27% manufacturing electricity sourced from supplier clean energy projects14

  • Apple’s Zero Waste Program helps suppliers eliminate waste sent to landfill

Responsible packaging

  • 100% of virgin wood fiber comes from responsibly managed forests

  • 99% fiber-based packaging

Progress toward our 2030 goal

  • Over 40% emissions reduction against baseline15

Apple and the Environment

Today, Apple is carbon neutral for global corporate operations, and we are focused on our Apple 2030 goal to make every product carbon neutral.

See Apple’s commitment

Acoustic Performance

Declared noise emission values in accordance with ECMA-109

Sound Power Level

L W A,m (B)

Sound Pressure Level

Operator Position

L p A,m (dB)

Idle

1.3 (K V = 0.3)

3

Wireless web

1.3 (K V = 0.3)

4

  1. L W A,m is the mean A-weighted sound power level, rounded to the nearest 0.1 B.

  2. L p A,m is the mean A-weighted sound pressure level measured at operator position (rounded to the nearest 1 dB).

  3. 1 B (bel) = 10 dB (decibel).

  4. K v is the statistical adder for computing upper-limit of A-weighted sound power level.

  5. The quantity, L W A,c (formerly called L W Ad) may be computed from the sum of L W A,m and K v .

  6. The wireless web test browses 6 tabs with a mix of content including media.

  7. Configuration tested: M3, 8-core CPU, 10-core GPU, 16GB unified memory, 1TB storage.

  1. The displays on the 14-inch and 16-inch MacBook Pro have rounded corners at the top. When measured as a standard rectangular shape, the screens are 14.2 inches and 16.2 inches diagonally (actual viewable area is less).

  2. In temperatures less than 25° C.

  3. Actual rating of 69.6 watt-hours (14-inch model) or 99.6 watt-hours (16-inch model). Testing conducted by Apple in September and October 2023 using preproduction 14-inch MacBook Pro systems with Apple M3, 8-core CPU, 10-core GPU, 8GB of RAM, and 512GB SSD; preproduction 14-inch MacBook Pro systems with Apple M3 Pro, 12-core CPU, 18-core GPU, 18GB of RAM, and 1TB SSD; and preproduction 16-inch MacBook Pro systems with Apple M3 Pro, 12-core CPU, 18-core GPU, 36GB of RAM, and 512GB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 8 clicks from bottom. The Apple TV app movie playback test measures battery life by playing back HD 1080p content with display brightness set to 8 clicks from bottom. Battery life varies by use and configuration. See apple.com/batteries for more information.

  4. 1GB = 1 billion bytes and 1TB = 1 trillion bytes; actual formatted capacity less.

  5. Price varies depending on storage capacity.

  6. Wi-Fi 6E available in countries and regions where supported.

  7. Weight varies by configuration and manufacturing process.

  8. Apple Intelligence is available in beta on all Mac models with M1 and later, with Siri and device language set to U.S. English, as a macOS Sequoia update. English (Australia, Canada, Ireland, New Zealand, South Africa, UK) language support available this December. Some features and support for additional languages, like Chinese, English (India, Singapore), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, and others, will be coming over the course of the next year.

  9. iMovie, GarageBand, Pages, Numbers, and Keynote are available on the Mac App Store. Downloading apps requires an Apple Account and a device that is compatible with the OS version required for each app.

  10. Data accurate as of product launch.

  11. Product recycled or renewable content is the mass of certified recycled material relative to the overall mass of the device, not including packaging or in-box accessories.

  12. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.

  13. Apple’s Regulated Substances Specification describes Apple’s restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes, and packaging used for shipping products to Apple’s end-customers. Restrictions are derived from international laws or directives, regulatory agencies, eco-label requirements, environmental standards, and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two-prong AC power cords), and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible.

  14. We estimate emissions savings from supplier clean electricity by allocating to our carbon model clean electricity generated by our suppliers in the prior fiscal year, based on the supplier manufacturing allocations at time of product launch.

  15. Carbon reductions are calculated against a baseline scenario: 1) No use of clean electricity for manufacturing or product use, beyond what is already available on the grid (based on regional emissions factors). 2) Apple’s carbon intensity of key materials as of 2015 (our baseline year for our 2030 product carbon neutrality goal). Carbon intensity of materials reflects use of recycled content and production technology. 3) Apple’s average mix of transportation modes (air, rail, ocean, ground) by product line across three years (fiscal years 2017 to 2019) to best capture the baseline transportation emissions of our products.

Additional information

Weight 5 kg

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Refund Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as “Received in Physically Damaged Condition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

Cancellation / Return / Exchange Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as “Received in Physically Damaged Condition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

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There are no inquiries yet.

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