Canon imageRUNNER ADVANCE DX 6855i
Canon imageRUNNER ADVANCE DX 6855i

Canon imageRUNNER ADVANCE DX 6855i

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Brands:Canon
  • Print up to 70 ppm (BW)
  • Scan up to 270/270 ipm (300 dpi) (BW/color, duplex)
  • 6,350-sheet maximum paper capacity
  • Print up to 12″ × 18″
  • Black-and-white
  • Mid- to High-volume
  • Multifunction
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Description

Main Unit

Machine Type A3 Monochrome Laser Multifunctional
Core Function Print, Copy, Scan, Send, Store and Optional Fax
Processor Canon Dual Custom Processor (Shared)
Control Panel 10.1mm TFT LCD WSVGA Color Touch panel
Memory
RAM:
– Main CPU: 2 GB
– Image Processing CPU: 2 GB + 1 GB*1
Storage Standard: (SSD) 256 GB
Optional: (SSD) 1 TB
Interface Connection NETWORK
Standard: 1000Base-T/100Base-TX/10Base-T, Wireless LAN (IEEE 802.11 b/g/n);
Optional: Bluetooth Low Energy

OTHERS
Standard: USB 2.0 (Host) x1, USB 3.0 (Host) x1, USB 2.0 (Device) x1;
Optional: Serial Interface, Copy Control Interface
Paper Supply Capacity (A4, 80 g/m2 (gsm)) Standard: 1.200 sheets
1 x 100-sheet multi-purpose tray
2 x 550-sheet cassettes
Maximum: 6,350 sheets (with High Capacity Cassette Feeding Unit-C1 + Paper Deck Unit-F1)
Paper Output Capacity (A4, 80 g/m2 (gsm)) Standard: 250 sheets
Maximum: 3,450 sheets (with Staple Finisher-AB2 or Fold & Book Finisher-A1 and 3rd Copy Tray Kit-A1)
Finishing Capabilities*2 Standard: Collate, Group
With Options: Collate, Group, Offset, Staple, Saddle Stitch, Hole Punch, Eco Staple, Staple-On-Demand, V-fold, C-fold, Z-fold
Supported Media Types Multi-purpose tray:
Thin, Plain, Recycled, Colour, Heavy, Coated, Tracing, Bond, Transparency, Label, Pre-punched, Letterhead, Tab, Envelope

Paper Cassette (Upper/Lower):
Thin, Plain, Recycled, Colour, Heavy, Bond, Transparency, Pre-punched, Letterhead, Envelope*3
Supported Media Sizes Multi-purpose tray:
Standard size: SRA3, A3, A4, A4R, A5, A5R, A6R, B4, B5, B5R
Custom size: 98.0 x 139.7 mm to 320.0 x 457.2 mm
Free Size: 98.0 x 139.7 mm to 320.0 x 457.2 mm
Envelopes: COM 10 No.10, Monarch, DL, ISO-C5
Envelope custom size: 98.0 x 90.0 mm to 320.0 x 457.2 mm

Upper Cassette:
Standard size: A4, A5, A5R, A6R, B5
Custom Size: 98.0 x 148.0 mm to 297.0 x 215.9 mm
Envelopes: COM10 No.10, Monarch, DL, ISO-C5

Lower Cassette:
Standard size: A3, A4, A4R, A5, A5R, A6R, B4, B5, B5R
Custom size: 98.0 x 148.0 mm to 304.8 x 457.2 mm
Envelopes: COM10 No.10, Monarch, DL, ISO-C5
Supported Media Weights Multi-purpose tray: 52 to 300 g/m2 (gsm)
Paper Cassette (Upper/Lower): 52 to 256 g/m2 (gsm)
Duplex: 52 to 256 g/m2 (gsm)
Warm-up Time
(Quick start mode: ON)		 Quick Startup Mode: 4 Seconds or less*4

From Sleep Mode:
7 Seconds or Less (iR-ADV DX 6870i)
6 Seconds or Less (iR-ADV DX 6860i)
6 Seconds or Less (iR-ADV DX 6855i)

From Power On: 6 Seconds or less*5
Dimensions (W x D x H) 620 x 722 x 937 mm
Installation Space (W x D) Basic: 1,138 x 1,162 mm (Right Cover Open with Multi-purpose tray extended + Cassette Drawers Open)
Fully Configured: 1,866 x 1,162 mm (Staple Finisher-AB2/Fold & Book Finisher-A1 with the extension tray extended + Paper Deck Unit-F1 + Cassette Drawers open)
Weight*6 iR-ADV DX 6855i: Approx. 94 kg

Print

Print Speed (BW) iR-ADV DX 6855i
Up to 55 pages/min (A4, A5*7, A5R, A6R*7), up to 29 pages/min (A3), up to 36 pages/min (A4R)
Print Resolution (dpi) 1,200 x 1,200
Page Description Languages Standard: UFR II, PCL6
Optional: Adobe® PostScript® 3™
Direct Print Supported file types: PDF, EPS, TIFF/JPEG and XPS
Printing from Mobile and Cloud AirPrint, Mopria, Canon PRINT Business, uniFLOW Online and Universal Print
Fonts PS fonts: 136 Roman
PCL fonts: 93 Roman, 10 Bitmap fonts, 2 OCR fonts, Andalé Mono WT J/K/S/T*8 (Japanese, Korean, Simplified and Traditional Chinese), Barcode fonts*9
Operating System UFRII: Windows® 8.1/10/11/Server2012/Server2012 R2/Server2016/Server2019/Server2022, Mac OS X(10.11 or later)
PCL: Windows® 8.1/10/11/Server2012/Server2012 R2/Server2016/Server2019/Server2022
PS: Windows® 8.1/10/11/Server2012/Server2012 R2/Server2016/Server2019/Server2022, Mac OS X(10.11 or later)
PPD: Windows® 8.1/10/11, Mac OS X(10.11 or later)

As of Jan. 2022

Copy

Scan

Type Single-pass Duplexing Automatic Document Feeder*10 [2-sided to 2-sided (Automatic)]
Document Feeder Paper Capacity (80 gsm) Up to 200 Sheets
Acceptable Originals and Weights Platen: Sheet, Book, and 3-Dimensional Objects

Document Feeder media weight:
1-sided scanning: 38 to 220 g/m2 (gsm)
2-sided scanning: 38 to 220 g/m2 (gsm)

An acceptable weight of A6R or smaller is 50 to 220 g/m2 (gsm).
Supported Media Sizes Platen scanning size: up to 297.0 x 431.8 mm

Document Feeder media size:
A3, A4, A4R, A5, A5R, A6R, B4, B5, B5R, B6R
Custom size: 70.0 x 139.7 mm to 304.8 x 431.8 mm
Scan Speed (images/minute: BW/CL, A4) 1-sided Scanning:
135/135 (300 x 300 dpi, send), 80/80 (600 x 600 dpi, copy),
2-sided Scanning:
270/270 (300 x 300 dpi, send), 160/90 (600 x 600 dpi, copy)
Scan Resolution (dpi) Scan for Copy: 600 x 600
Scan for Send: (Push) 600 x 600 (SMB/FTP/WebDAV/IFAX), (Pull) 600 x 600
Scan for Fax: 600 x 600
Pull Scan Specifications Colour Network ScanGear2. For both TWAIN and WIA
Supported OS: Windows® 8.1/10/11/Server2012/Server2012 R2/Server 2016/Server 2019/Server 2022

Send

Fax

Store

Mail Box (Number supported) 100 User Inboxes
1 Memory RX Inbox
50 Confidential Fax Inboxes
Maximum 30,000 Pages (2,000 jobs) Stored
Advanced Box Communication Protocol: SMB or WebDAV
Supported Client PC: Windows® 8.1/10
Concurrent Connections (Max.): SMB:64, WebDAV:3
Advanced Box Available Disc Space Standard: 16 GB
(With option: max. 480GB)

Security

Authentication and Access Control User Authentication (Picture Login, Picture and PIN Login, Card Login, Username and Password Login, Function Level Login, Mobile Login)
Department ID Authentication (Department ID and PIN Login, Function Level Login)
uniFLOW Online Express (PIN Login, Picture Login, Picture and PIN Login, Card Login, Card and PIN Login, Username and Password Login, Department ID and PIN Login, Function Level Login)
Access Management System (Access Control)
Document Security Print Security (Secure Print, Encrypted Secure Print, Forced Hold Printing, uniFLOW Secure Print*13)
Receive Data Security (Confidential Fax Inbox Forwarding Received Documents Automatically)
Scan Security (Encrypted PDF, Device Signature PDF/XPS, User Signature PDF/XPS, Adobe LiveCycle® Rights Management ES2.5 Integration)
BOX Security (Mail Box Password Protected, Advanced Box Access Control)
Send Data Security (Setting for requesting password input per transmission, Restricted E-mail/File send functions, Confirming FAX number, Allow/Restrict Fax Driver Transmissions, Allow/Restrict Sending from History, S/MIME Support)
Document Tracking (Secure Watermark)
Network Security TLS 1.3, IPSec, IEEE802.1X authentication, SNMP V3.0, Firewall Functionality (IP/MAC Address Filtering), WPA3 support (Wi-Fi), Dual Network Support (Wired LAN/Wireless LAN, Wired LAN/Wired LAN), Disabling Unused Functions (Enabling/Disabling Protocols/Applications, Enabling/Disabling Remote UI, Enabling/Disabling USB Interface), G3 FAX separation from LAN, USB Port separation from LAN, Prohibit the execution of files stored in Advanced Box in the MFP, Scan and Send -Virus Concerns for E-mail Reception
Device Security Protecting SSD Data [SSD Data Encryption (FIPS140-2 Validated), SSD Lock], Standard SSD Initialize, Trusted Platform Module (TPM), Job Log Conceal Function, Protecting MFD Software Integrity, Checking MFD Software Integrity (Verify System at Startup, Runtime Intrusion Detection), Common Criteria Certification (HCD-PP) (available at a later schedule)
Device Management and Auditing Administrator Password, Digital Certificate And Key Management, Audit Log, Cooperating with External Security Audit System (Security Information and Event Management), Image Data Logging, Security Policy Setting

Environmental

Operating Environment Temperature: 10 to 30ºC
Humidity: 20 to 80% RH (Relative Humidity)
Power Source 220-240V, 50/60Hz, 6A
Power Consumption Maximum:
iR-ADV DX 6855i: Approx. 1,800 W
Standby: Approx. 50.7 W*14
Sleep mode: Approx. 0.8 W*15

Consumables

Software and Printer Management

Paper Supply Options

Hardware Accessories

Card Readers Copy Card Reader Attachment-B7
Copy Card Reader-F1
IC Card Reader Box for Numeric Keypad-A1
Others Tab Feeding Attachment-F1
Buffer Pass Unit-P2
Utility Tray-B1
Numeric Keypad-A2

Security

System and Controller Options

Other Options

 

  1. Reserved for image processing.
  2. Finishing capabilities vary depending on the options connected.
  3. Envelope Feeder Attachment (standard) is required.
  4. Time from device power-on to when the copy icon appears and is enabled to operate on the touch panel display.
  5. Time from device power-on, until copy ready (not print reservation).
  6. Including toner.
  7. 1-sided only.
  8. Optional PCL International Font Set-A1 is required.
  9. Optional Barcode Printing Kit-D1 is required.
  10. Detect Feeder Multi Sheet Feed is supported.
  11. Sent as A4.
  12. Sent as B4 short.
  13. Requires uniFLOW Online / uniFLOW.
  14. Reference value: measured one unit.
  15. 0.8 W is not available in all circumstances due to certain settings.

 

 Prices, specifications, availability and terms of offers may change without notice.
 Products / Services may be manufactured by and/or supplied to us by third party manufacturers / suppliers for distribution / resale (non-Canon brand products).
 Prices above are maximum retail price (MRP) and may change without prior notice.

Additional information

Weight 110 kg

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Refund Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as “Received in Physically Damaged Condition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

Cancellation / Return / Exchange Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as “Received in Physically Damaged Condition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

General Inquiries

There are no inquiries yet.

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