Canon imageRUNNER ADVANCE DX C5860i

Brands:Canon

Canon Certified EPEAT Climate +
Dedication to sustainability is highlighted by the certification of several models in the imageRUNNER ADVANCE DX series as EPEAT Climate+, showcasing Canon’s commitment to environmental responsibility.

Cloud Connector
Enhance the Canon imageRUNNER ADVANCE DX with Cloud Connector for seamless cloud printing and scanning. With easy setup and activation, users can quickly scan and print from compatible cloud storage services. This integration maximizes the imageRUNNER ADVANCE DX’s reliability, streamlining workflows effortlessly.

Enterprise Multifunction Printers
From small workgroups and offices to large departments, the imageRUNNER ADVANCE DX and imagePRESS Lite platform offers a wide range of models and integrated solutions with proven technology to help address the document workflow challenges of evolving work environments.

Dedicated to Sustainabilty
Canon’s imageRUNNER ADVANCE DX models are meticulously designed with the environment in mind, boasting energy-efficient technologies and eco-friendly materials. These models combine sustainability with top-notch performance.

Simplify, Control, Evolve
imageRUNNER ADVANCE DX can help Simplify the end-user experience and management of technology, better Control sensitive information and print-related costs, and help ensure that technology investments proactively Evolve with changing needs.

Finance Schemes
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Description

Canon imageRUNNER Advance DX C5860i Multifunction Printer

 

  • Type Color Laser Multifunctional
    Core Functions Standard: Print, Copy, Scan, Send, Store
    Optional: Fax
    Control Panel 10.1″ TFT LCD WSVGA Color Flat-panel
    Memory 5.0 GB RAM
    Solid State Drive Standard: (SSD) 256 GB
    Optional: (SSD) 256 GB, 1 TB
    Interface Connection Network: 1000Base-T/100Base-TX/10Base-T, Wireless LAN (IEEE 802.11 b/g/n)
    Optional: NFC, Bluetooth Low Energy
    Others
    Standard: USB 2.0 (Host) x1, USB 3.0 (Host) x1, USB 2.0 (Device) x1
    Optional: Copy Control Interface
    Paper Capacity (Letter, 20 Lb. Bond) Standard: 1,200 Sheets
    Maximum: 6,350 Sheets
    Paper Sources (Letter, 20 Lb. Bond) Standard: Dual 550-sheet Paper Cassettes, 100-sheet Stack Bypass
    Optional: Dual 550-Sheet Paper Cassettes (Cassette Feeding Unit-AM1), 2,450-Sheet High Capacity Paper Cassette (High Capacity Cassette Feeding Unit-C1), 2,700-Sheet Paper Deck (Paper Deck Un
    Paper Output Capacity (Letter, 20 Lb. Bond) Standard: 250 Sheets Maximum: 3,450 Sheets (with Staple Finisher-AB1 or Booklet Finisher-AB1 and 3rd Copy Tray Kit-A1)
    Finishing Capabilities Standard: Collate, Group With Options: Collate, Group, Offset, Staple, Saddle-Stitch, Hole Punch, Eco Staple, Staple On Demand
    Supported Media Types Multi-Purpose Tray: Thin, Plain, Recycled, Color, Heavy, Coated, Tracing, Bond, Transparency, Label, Pre-punched, Letterhead, Tab, Envelope
    Paper Cassettes: Thin, Plain, Recycled, Color, Heavy, Bond, Transparency, Pre-punched, Letterhead, Envelope
    Supported Media Sizes Upper Cassette: Letter, Executive, Statement-R, Envelope [No.10 (COM10), Monarch, DL, ISO-C5], Custom Size (3-7/8″ x 5-7/8″ to 11-3/4″ x 8-1/2″)
    Lower Cassette: 12″ x 18″, 11″ x 17″, Legal, Letter, Letter-R, Executive, Statement-R, Envelope [No.10 (COM10)
    Supported Media Weights Cassettes: 14 lb. Bond to 140 lb. Index (52 to 256 g/m2 )
    Stack Bypass: 14 lb. Bond to 110 lb. Cover (52 to 300 g/m2 )
    Duplexing: 14 lb. Bond to 140 lb. Index (52 to 256 g/m2 )
    Print/Copy Speed (Bw And Color) Up to 60 ppm (Letter);Up to 36 ppm (Letter-R); Up to 34 ppm (Legal); Up to 32 ppm (11″ x 17″)
    Warm-Up Time From Power On: Approx. 6 Seconds
    From Sleep Mode: Approx. 7 Seconds
    Quick Startup Mode: Approx. 4 Seconds
    Print Resolution (Dpi) 1200 x 1200
    Standard Page Description Languages UFR II, PCL6, Adobe PS 3
    Supported Files PDF, TIFF, JPEG, EPS, XPS
    Printing From Mobile And Cloud-Based Services A range of standard and optional software and MEAP-based solutions (including AirPrint, Mopria, Universal Print by Microsoft, Canon PRINT Business, and uniFLOW Online) are available to provide printing from mobile devices or internet-connected devices and
    Fonts PCL: 93 Roman, 10 Bitmap fonts, 2 OCR fonts, Andalé Mono WT J/K/S/T (Japanese, Korean, Simplified and Traditional Chinese), Barcode Fonts
    PS: 136 Roman
    Operating System UFRII/PS: Windows 7/8.1/10/Server2008/ Server2008 R2/Server2012/Server2012 R2/Server2016/Server2019, Mac OS X (10.11 or later)
    PCL: Windows 7/8.1/10/Server2008/ Server2008 R2/Server2012/Server2012 R2/Server2016/Server2019 PPD: Windows 7/8.1/10, Mac OS X(1
    First-Copy-Out-Time As fast as 2.9 seconds (BW)/ 4.2 seconds (Color)
    Copy Resolution (Dpi) 600 x 600
    Multiple Copies Up to 999
    Magnification 25%-400% (1% Increments)
    Preset Reduction / Enlargement 25%, 50%, 64%, 73%, 78%, 100% (1:1), 121%, 129%, 200%, 400%
    Type Single-Pass Duplexing Automatic Document Feeder
    Document Feeder Paper Capacity Up to 200 Sheets (20 lb. Bond)
    Document Feeder Supported Media Sizes 11″ x 17″, Legal, Letter, Letter-R, Statement, Statement-R, Custom Size: 2-3/4″ x 5-1/2″ to 12″ x 17″
    Document Feeder Supported Media Weights Single-Sided Scanning: 13.3 lb. Bond to 80 lb. Cover (50 to 220 gsm) (BW, CL)
    Double-Sided Scanning: 13.3 lb. Bond to 80 lb. Cover (50 to 220 gsm) (BW, CL)
    Platen Acceptable Originals Sheet, Book, 3-Dimensional Objects
    Pull Scan Color Network ScanGear for both Twain and WIA
    Supported OS: Windows 7/8.1/10/Server 2008/ Server 2008 R2/Server 2012/ Server 2012 R2/Server 2016
    Scan Resolution (Dpi) Scan for Copy: 600 x 600
    Scan for Send: (Push) 600 x 600 (SMB/FTP/WebDAV/ IFAX), (Pull) 600 x 600
    Scan for Fax: 600 x 600
    Scan To Mobile Devices And Cloud-Based Services A range of solutions is available to provide scanning to compatible mobile devices and certain cloud-based services depending on your requirements.
    Scan Speed (Letter) Single-sided Scanning: 135/135 (300 dpi), 80/80 (600 dpi)
    Double-sided Scanning: 270/270 (300 dpi), 160/90 (600 dpi)
    Destination Standard: E-mail/Internet FAX (SMTP), SMB3.0, FTP, WebDAV, Mail Box
    Optional: Super G3 FAX, IP Fax
    Address Book LDAP (2,000)/Local (1,600)/Speed Dial (200)
    Send Resolution Push: Up to 600 x 600
    Pull: Up to 600 x 600
    Commuication Protocol File: FTP(TCP/IP), SMB3.0 (TCP/IP), WebDAV
    Email: SMTP, POP3
    File Format Standard: TIFF, JPEG, PDF (Encrypted, Compact, Searchable, Apply Policy, Optimize for Web, User Signature, PDF A/1-b, Limited Color, Device Signature, User Signature), XPS (Compact, Searchable, Device Signature, User Signature), Office Open XML (PowerPoin
    Modem Speed Super G3: 33.6 Kbps
    G3: 14.4 Kbps
    Compression Method MH, MR, MMR, JBIG
    Resolution 400 x 400, 200 x 400, 200 x 200, 200 x 100
    Sending / Recording Size Statement-R to 11″ x 17″
    Fax Memory Up to 30,000 Pages (2,000 jobs)
    Speed Dials Max. 200
    Group Dials / Destinations Max. 199 Dials
    Sequential Broadcast Max. 256 Addresses
    Memory Backup Yes
    Mail Box Simple (Number Supported) 100 User In-boxes, 1 Memory RX In-box, 50 Confidential Fax In-boxes, Maximum 10,000 Pages (2,000 jobs) Stored
    Advanced Box Communication Protocol: SMB or WebDAV
    Supported Client PC: Windows (Windows 8.1/10)
    Concurrent Connections (Max.)
    SMB: 64
    WebDAV: 3
    Advanced Box Available Disc Space Approx. 16 GB (Standard HDD)
    Approx. 480 GB (With Optional 1 TB HDD)
    Authentication And Access Control User Authentication (Picture Login, Picture and PIN Login, Card Login, Username and Password Login, Function Level Login, Mobile Login), Department ID Authentication (Department ID and PIN Login, Function Level Login), uniFLOW Online Express (PIN Login, P
    Document Security Print Security (Secure Print, Encrypted Secure Print, Forced Hold Printing, uniFLOW Secure Print), Receive Data Security (Confidential Fax Inbox Forwarding Received Documents Automatically), Scan Security (Encrypted PDF, Device Signature PDF/XPS, User Sig
    Network Security TLS 1.3, IPSec, IEEE802.1X authentication, SNMP V3.0, Firewall Functionality (IP/MAC Address Filtering), Dual Network Support (Wired LAN/Wireless LAN, Wired LAN/ Wired LAN), Disabling Unused Functions (Enabling/ Disabling Protocols/Applications, Enabling/
    Device Security Protecting SSD Data [SSD Data Encryption (FIPS140-2 Validated), SSD Lock], Standard SSD Initialize, Trusted Platform Module (TPM), Job Log Conceal Function, Protecting MFD Software Integrity, Checking MFD Software Integrity (Verify System at Startup, Runt
    Device Management And Auditing Administrator Password, Digital Certificate and Key Management, Audit Log, Cooperating with External Security Audit System (Security Information and Event Management), Image Data Logging, Security Policy Setting
    Operating Environment Temperature: 50 to 86º F
    Humidity: 20 to 80% RH (Relative Humidity)
    Power Requirements 110-127V, 60Hz, 12A
    Power Consumption Maximum: Approx. 1,800 W
    Standby: Approx. 56.1 W
    Sleep Mode: Approx. 0.8 W
    Typical Electricity Consumption (TEC) Rating: 0.57 kWh
    Standards ENERGY STAR Certified
    Rated EPEAT Gold
    Toner GPR-61 Toner BK/C/M/Y
    GPR-61L Toner C/M/Y
    Toner Yield (Estimated @ 5% Coverage) GPR-61 Toner BK: 71,000 Pages
    GPR-61 Toner C/M/Y: 60,000 Pages
    GPR-61L Toner C/M/Y: 26,000 Pages
    Dimensions (W X D X H) 24-3/8″ x 28-1/2″ x 36-7/8″
    Installation Space (W X D X H) Basic: 44-7/8″ x 45-3/4″ (Right Cover Open with Multi-purpose tray extended + Cassette Drawers Open)
    Fully Configured: 73-1/2″ x 45-3/4″ (Staple Finisher-AB1 or Booklet Finisher-AB1 with the extension tray extended + Paper Deck Unit-F1 + Cassette Drawers
    Weight Approx. 231.5 lb.

     

Additional information

Weight 80 kg

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Refund Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the My Account > My Order section on the website. Click on Cancel Order button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as Received in Physically Damaged Condition or Damage upon Delivery has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

Cancellation / Return / Exchange Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the My Account > My Order section on the website. Click on Cancel Order button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as Received in Physically Damaged Condition or Damage upon Delivery has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

General Inquiries

There are no inquiries yet.