HP LaserJet MFP M141a Printer – (7MD73A)

255,000.00

Brands:Hp

HP’s smallest multifunction LaserJet

Efficient performance from HP’s smallest multifunction laser.

Business doesn’t need to wait for your printer. Maximise your uptime with print speeds up to 20 ppm in A4.

Smartly and elegantly designed, so it’s simple and intuitive to use.

Easily handle tasks and get a lot from one device – print, scan, and copy.

Finance Schemes

Check Availability At

Pincode field should not be empty!
Add to Wishlist
Add to Wishlist

Description

Sku

7MD73A

Print

Print Speed, Black

21 – 30

?

Color Or Black

Black and white

Usage
?

Perfect For

Business

?

Usage

Home and home office

Category
?

Family Brand

LaserJet

Features
?

Functions

Multifunction / All-in-One

Connection And Communication
?

Connectivity

USB

Printing Media Handling

Envelope Input Capacity

Up to 10 envelopes

Output Capacity

Up to 100 sheets

Maximum Output Capacity (Sheets)

Up to 100 sheets

Media Type And Capacity, Tray 1

Sheets: 150; Envelopes: 10

Paper Handling Input, Standard

150-sheet input tray

Input Capacity

Up to 150 sheets

Paper Handling Output, Standard

100-sheet output bin

Standard Output Capacity (Envelopes)

Up to 10 envelopes

Maximum Input Capacity (Sheets)

Up to 150 sheets

Display Specifications

Display

LED

Environmental

Acoustic Power Note

Configuration tested: base model, simplex printing, A4 paper at an average of 20 ppm

Acoustic Pressure Emissions Bystander (Active, Printing)

51 dB(A)

Operating Humidity Range

10 to 80% RH

Storage Temperature Range

-20 to 60°C

Operating Temperature Range

15 to 32.5ºC

Acoustic Power Emissions

6.2 B(A)

Recommended Operating Temperature Range

17.5 to 25ºC

Acoustic Power Emissions (Ready)

2.3 B(A)

Acoustic Pressure Emissions Bystander (Ready)

16 dB(A)

Cartridges And Printheads

Technology

Laser

Number Of Print Cartridges

1 (black)

Replacement Cartridges

HP 150A Black LaserJet Toner Cartridge (~975), W1500A

Print Speed

Print Speed Black (Normal, Letter)

Up to 21 ppm

Print Speed Black (Normal, A4)

Up to 20 ppm

Print Speed

Print speed up to 21 ppm (black)

Print Speed Black (Portrait, A5)

Up to 7 ppm

Print Speed Footnote

[8] Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

Copy Speed

Copy Speed (Black, Normal Quality, A4)

Up to 20 cpm

Copy Speed Black (Normal, Letter)

Up to 21 cpm

Copy Speed Note

[10] First Copy Out from Ready and Simplex Copy Speed measured using ISO/IEC 29183, Duplex Copy Speed measured using ISO/IEC 24735, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application and document complexity.

Battery And Power

Power

110V – 127V nominal @ +/-10% (min 99V, max 140V), 50 – 60Hz nominal +/- 3Hz (min 47Hz, max 63Hz), 220V – 240V nominal @ +/-10% (min 198V, Max 264V), 50 – 60Hz nominal +/- 3Hz (min 47Hz, max 63Hz). Not dual voltage, power supply varies by part number with # Option code identifier.

Power Supply Type

Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty.

Print Time

First Page Out Black (Letter, Ready)

As fast as 8.3 sec

First Page Out Black (A4, Ready)

As fast as 8.5 sec

First Page Out Black (Letter, Sleep)

As fast as 9 sec

First Page Out Black (A4, Sleep)

As fast as 9.1 sec

Printer Specifications

Duty Cycle (Monthly, Letter)

Up to 8,000 pages

Duty Cycle Note

Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended Monthly Page Volume Note

HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Functions

Print, copy, scan

Print Languages

PCLm/PCLmS; URF; PWG

Paper Trays, Maximum

1 input tray

Duty Cycle (Monthly, A4)

Up to 8,000 pages

Paper Trays, Standard

1 input tray

Recommended Monthly Page Volume

100 to 1000

Print Technology

Laser

Duplex Printing

No

Warm-Up Time

As fast as 15 sec

Automatic Paper Sensor

No

Printer Management

HP Printer Assistant (UDC), HP Device Toolbox

Print Colours

No

Top Key Features

Scan to email; Scan to PDF; Compact Size

Target User And Print Volume

For teams up to 3 users

Certification And Compliance

ENERGY STAR® Certified

No

Energy Efficiency Compliance

EPEAT® Silver registered in the U.S.; IT ECO Declaration; Blue Angel; EPEAT® Silver India; EPEAT® Silver Australia; EPEAT® Silver Canada; EPEAT® Silver US

Electromagnetic Emission Standard

CISPR32:2012 & CISPR32:2015 /EN55032:2012 & EN55032:2015+AC:2016 – Class B; EN 61000-3-2:2014; EN 61000-3-3:2013; EN 55035:2017; FCC Title 47 CFR, Part 15 Class B/ICES-003, Issue 6

Safety Approvals And Requirements

EN 60950-1:2006 +A11:2009 +A1:2010 +A12:2011+A2:2013; IEC 60950-1:2005 +A1:2009+A2:2013; IEC/EN 62368-1:2014; CAN/CSA C22.2 No. 62368-1, 2nd Edition; UL62368-1, 2nd Edition; IEC 60825-1 3rd Edition (Class 1 Laser Product); EN 62479:2010 / IEC 62479:2010; Compliance of IEC 60950-1 standard considers all country deviations according to the most recent IECEE CB Bulletin; Complies with FDA performance standards for laser products except for conformance with IEC 60825-1 Ed.3., as described in Laser Notice No. 56, dated May 8, 2019

Environmental

Recyclable through HP Planet Partners; Contains post-consumer recycled plastic

Certifications And Compliances

RCM (Australia), TUV and GS Mark (Germany), BSMI (Taiwan), KC (South Korea), Ukraine, EAC, Eastern European approvals, CE Marking, FCC, UL, Singapore, etc.

Warranty

Warranty

One-year limited hardware onsite warranty

Dimensions

Dimensions Without Stand (W X D X H)

360 x 264 x 197 mm

Package Dimensions (W X D X H)

398 x 248 x 306 mm

Maximum Dimensions (W X D X H)

360 x 427 x 347 mm

Minimum Dimensions (W X D X H)

14.2 x 10.4 x 7.8 in

Package Dimensions (W X D X H)

15.66 x 9.76 x 12.04 in

Geographic

Country Of Origin

Make in Vietnam

Weights

Weight

5.39 kg

Package Weight

6.9 kg

Weight Note (Metric)

Includes Starter Cartridge

Package Weight

15.1 lb

Connectivity And Communications

Connectivity, Standard

1 Hi-Speed USB (compatible with USB 2.0 specifications)

Wireless Capability

No

System Components

Control Panel

3 LEDs (Toner. Attention, Ready); 3 buttons (Cancel, Copy, Power)

Processors

Processor Speed

500 MHz

Scan Resolution

Scan Resolution, Hardware

Up to 600 ppi

Scan Resolution, Optical

Up to 600 ppi

Memory

Memory

64 MB

Memory, Maximum

64 MB Flash ROM; 64MB DDR1; 32 KB NVRAM

Box Contents

Cable Included

1 USB cable added for AP and wireless for EMEA, AMS (EM only)

Supported Printing Media

Media Sizes Supported

A4; A5; A6; envelopes (C5, DL); custom

Media Size, Tray 1

A4; A5; A6; envelopes (C5, DL); custom

Media Weight, Supported

65 to 120 g/m²

Media Types

Plain paper, envelope, postcard, label

Media Weight (Tray 1)

65 to 120 g/m²

Media Sizes, Custom

105 x 148 to 216 to 355.6mm

Media Sizes Supported, Key

Letter; Envelopes; Legal

Media Sizes Supported, Key

A4; Envelopes

Media Weight, Supported

17 to 32 lb

Media Sizes Supported

Letter, envelopes (No. 10), custom, Legal

Media Sizes, Custom

4.13 x 5.83 to 8.5 x 14

System Requirements

Minimum System Requirements For Macintosh

Apple® macOS Catalina (v10.15) macOS Big Sur (11.0) macOS Monterey (v12.0); 2 GB HD; Internet required; USB

Minimum System Requirements

Microsoft® Windows® 11, 10, 7 SP1: 32-bit or 64-bit, 2 GB available hard disk space, Internet connection, USB port, Microsoft® Internet Explorer or Edge.

Software And Applications

Driver Updates

Latest supported operating systems and Print drivers available at www.hp.com/support/ljM139MFP

Downloadable Software

From 123.hp.com: HP Smart for Windows 11, 10; HP Easy Start for Windows 7, Mac; From hp.com: Full-solution software and drivers (with installer); Basic-solution software and drivers; HP Easy Start; Product Documentation and Support; HP Print and Scan Doctor; From In-OS app stores: HP Smart; From hp.com for printer administrators: Linux Print Drivers; HP Web JetAdmin Software (HP WS Proxy Agent); ReadIris Software

Mac Compatible

Yes

Software Included

No CD in box. Download software from hp.com or 123.hp.com

Supported Operating Systems

Compatible Operating Systems

Microsoft® Windows® 11, 10, 7: 32-bit or 64-bit, 2 GB available hard disk space, Internet connection, USB port, Microsoft® Internet Explorer or Edge. Apple® macOS macOS Catalina (v10.15) macOS Big Sur (v11.0) macOS Monterey (v12.0); 2 GB HD; Internet required; USB. Linux (For more information, see https://developers.hp.com/hp-linux-imaging-and-printing)

Compatible Network Operating Systems

Windows 11; Windows Server; Linux

Operating System (Supported Note)

Not supporting Windows® XP (64-bit) and Windows Vista® (64-bit), Windows 8, 8.1. Full solution software available only for Windows 7, Windows 10 and newer; For Windows Server 2008 R2 64-bit, 2012 64-bit, 2012 R2 64-bit, 2016 64-bit only print driver is installed. Windows RT OS for Tablets (32 & 64-bit) uses a simplified HP print driver built into the RT OS; Linux systems use in-OS HPLIP software.

Print Resolution

Print Quality Black (Normal)

Up to 600 x 600 dpi

Print Quality Black (Best)

Up to 600 x 600 dpi

Rack And Power Specifications

Typical Electricity Consumption (TEC) Number

0.255 kWh/Week (Energy Star 3.0); 0.259 kWh/Week (Blue Angel)

Number Of Users

1-3 Users

Print Area

Maximum Print Area

216 x 355.6 mm

Right Margin (A4)

2 mm

Top Margin (A4)

2 mm

Bottom Margin (A4)

2 mm

Left Margin (A4)

2 mm

Advanced Features

Scanner Advanced Features

No

Printer Smart Software Features

HP Auto-On/Auto-Off[1], HP Smart App[2]

Energy Savings Feature Technology

HP Auto-On/Auto-Off Technology

Scanner Specifications

Scan File Format

JPG, RAW (BMP), PNG, TIFF, PDF

Color Scanning

Yes

Scanner Type

Flatbed

Scan Size, Maximum

216 to 297 mm

Levels Of Grayscale

256

Scan Input Modes

Scanning via HP LaserJet Software Scan or TWAIN-compliant or WIA-compliant software

Bit Depth

24 bit

Twain Version

Version 2.1 (Windows 7 or higher)

Recommended Monthly Scan Volume

250 to 2000

Software Scan File Format

JPG, RAW (BMP), PNG, TIFF, PDF

Native Scan File Format

JPG; PDF

Scan Technology

CIS

Scan Size, Maximum

8.5 x 11.7 in

Recommended Monthly Scan Volume Note

HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Copier Specifications

Copies, Maximum

Up to 99 copies

Copy Reduce / Enlarge Settings

25 to 400%

Copier Settings

Number of Copies; Lighter/Darker; Optimize; Paper

Security Management

Security Management

Password-protected network embedded Web server

Multimedia And Input Devices

Resolution

1200 dpi

Product Description

Product Description Disclaimer

This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block c

More at:http://www.hp.com/learn/ds

Additional information

Weight 7 kg

Reviews

There are no reviews yet.

Be the first to review “HP LaserJet MFP M141a Printer – (7MD73A)”

Your email address will not be published. Required fields are marked *

No more offers for this product!

Refund Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the My Account > My Order section on the website. Click on Cancel Order button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as Received in Physically Damaged Condition or Damage upon Delivery has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

Cancellation / Return / Exchange Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the My Account > My Order section on the website. Click on Cancel Order button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as Received in Physically Damaged Condition or Damage upon Delivery has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

General Inquiries

There are no inquiries yet.