RICOH IM C2010 A3 colour multifunction printer

₦7,350,380.00

Brands:RICOH
  • Copy, print, scan, optional fax
  • Prints up to 20 ppm
  • Top environmental performance
  • Robust security
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Description

Pick an environmental leader

Improve your sustainability credentials with an MFP that uses 50% post-consumer recycled materials for the exterior. Plastic packaging is also reduced by 50%, making this device a responsible investment for eco-conscious companies.

Place security first

Latest security features such as WPA3 authentication and TPM 2.0 hardware module help protect your data and mitigate  risk in a changing business environment.

  1. Seamless integration with digital workflows
    Ricoh Smart Integration helps you work faster and more effectively with cloud-based information and workflow solutions.
  2. Smooth operation
    Latest generation Smart Operation Panel offers fast and simple navigation for a smooth and productive user experience.
  3. Professional colour prints
    Impress audiences with vibrant, high quality images and text thanks to Ricoh’s advanced colour technology.
  4. Reduced energy consumption
    Improved Sleep Mode and typical energy consumption help you operate with a smaller carbon footprint and lower costs.

Download PDF brochure    Download Digital Workplace brochure 

Specifications

Functions
Copy, print, scan, optional fax
Colour
Yes
HDD
256 GB SSD
Memory – standard
6 GB—2 GB mainframe + 4 GB Smart Operation Panel
Operation panel
10.1″ Smart Operation Panel
Physical dimensions (WxDxH)—mainframe
587 x 701 x 913 mm
Weight—mainframe
89.7 kg
Standard input capacity (sheets)
1,200
Maximum input capacity (sheets)
2,300
Standard output capacity (sheets)
500
250—B4 or larger
Maximum output capacity (sheets)
1,625
Paper input configuration – standard
2 x 550-sheet paper trays, 100-sheet bypass tray, 100-sheet ARDF, duplex unit
Paper output configuration – standard
500-sheet face-down internal output tray
Supported media
Tray 1 
Plain paper (paper type not displayed), recycled paper, special paper 1–3, colour paper, letterhead, cardstock, pre-printed paper, bond paper, high gloss coated paper, coated paperTray 2
Plain paper (paper type not displayed), recycled paper, special paper 1–3, colour paper, letterhead, cardstock, pre-printed paper, bond paper, high gloss coated paper, coated paper, envelopeOptional trays
Plain paper (paper type not displayed), recycled paper, special paper 1–3, colour paper, letterhead, cardstock, pre-printed paper, bond paper, high-gloss coated paper, envelope, coated paper

Bypass tray
Plain paper (paper type not displayed), recycled paper, special paper 1–3, colour paper, letterhead, cardstock, pre-printed paper, bond paper, high-gloss coated paper, envelope, coated paper, label paper

Maximum paper size
SRA3
Media weight (g/m2)
52–300
Interfaces – standard
Mainframe
10Base-T/100Base-Tx (Ethernet)
1000Base-T (Gigabit Ethernet)
USB Host Type A—2 ports
USB Type B—1 portSmart Operation Panel
Bluetooth 5.21
USB Host Type A—USB Flash memory
USB Host Type A—optional 1 port for USB keyboard

1—Cannot be used for printing
Interfaces – optional
IEEE 802.11 a/b/g/n/ac Interface Unit Type M52
Device Server Option Type M52 (additional Ethernet/Gigabit Ethernet port)
Network protocols – standard
TCP/IP (IPv4, IPv6)
Copy speed
20 cpm
First copy time
5.1 seconds—black and white
7.4 seconds—colour
Copy resolution
100, 200, 300, 400, 600 dpi—scanning
1,200 x 1,200 dpi (maximum)—printing
Zoom range
25%–400% in 1% steps
Enlargement ratios
115%, 122%, 141%, 200%, 400%
Reduction ratios
93%, 87%, 82%, 71%, 61%, 50%, 25%
Duplex copy
Simplex to duplex, duplex to duplex—with ARDF, book to duplex, front and back to duplex
Book copy
Booklet, magazine, layout and booklet
Print speed colour
20 ppm
Print speed black and white
20 ppm
First print time
4.5 seconds black and white, 7.0 seconds colour
Print resolution
1,200 x 1,200 dpi
Page description languages (PDLs)
Standard
PCL 5c, PCL 6, PostScript 3 emulation, PDF Direct emulationOptional
Genuine Adobe PostScript 3, PDF Direct from Adobe
Printer drivers
Standard
PCL 5c, PCL 6, PostScript 3 emulationOptional
Genuine Adobe PostScript 3
Duplex printing
Standard
Mobile printing
Yes
Scan speed
Via ARDF
80 ppm—200 x 200 dpi, 300 x 300 dpi
Scan methods
Scan to USB, Scan to email, Scan to folder, Scan to URL, Scan to MSB, Scan to FTP, Scan to PDF/A, Scan to digitally signed PDF, Scan to searchable PDF

Note: Optional OCR unit is required to support scanning to a searchable PDF.

Colour scanning
Standard
Scan resolution
100 dpi, 200 dpi (default), 300 dpi, 400 dpi, 600 dpi, 1,200 dpi
Note: 1,200 dpi scanning is supported only with A5 or smaller paper size.
Scan to file types
Single- and multi-page TIFF
Single-page JPEG
Single- and multi-page PDF, PDF/A
Single- and multi-page high-compression PDF
Scan to email
Protocols 
SMTP gateway, TCP/IP, POP, IMAP 4

Authentication 
SMTP authentication, POP before SMTP authenticationScan resolution 
100 dpi, 200 dpi (default), 300 dpi, 400 dpi, 600 dpiScan to email file types
Single-page
TIFF, JPEG, PDF, PDF/A, high-compression PDF, encrypted PDF, searchable PDF

Multi-page
TIFF, PDF (default), PDF/A, high-compression PDF, encrypted PDF, searchable PDF

Note: Optional OCR unit is required to support scanning to a searchable PDF.

Scan to folder
Protocols
SMB, FTPResolution
100 dpi, 200 dpi (default), 300 dpi, 400 dpi, 600 dpiSearch for client folders
SMB—browsing directly to the designated folder
FTP—by folder name

Scan to folder file types
Single-page
TIFF, JPEG, PDF, PDF/A, high-compression PDF, encrypted PDF, searchable PDF

Multi-page
TIFF, PDF (default), PDF/A, high-compression PDF, encrypted PDF, searchable PDF

Note: Optional OCR unit is required to support scanning to a searchable PDF.

TWAIN scanning
Scan mode
Standard, Photo, OCR, Filing
Note: Optional OCR unit required for OCR scanning.Scan resolution
100–1,200 dpi
Note: 1,200 dpi scanning is supported only with A5 or smaller paper size.
Fax types
G3 fax, Internet fax (T.37), IP fax (T.38), LAN-Fax, Paperless fax, Direct SMTP fax
Fax circuit
PSTN, PBX
Fax compatibilty
ITU-T (CCITT), G3—maximum 3 lines
Fax modem speed
2,400 bps–33.6 Kbps—G3, standard with automatic shift down
Fax compression methods
MH, MR, MMR, JBIG
Fax resolution
Standard mode 
200 x 100 dpi—8 x 3.85 lines/mm

Detail mode 
200 x 200 dpi—8 x 7.7 lines/mmSuper Fine mode 
400 x 400 dpi—8 x 15.4 lines/mm
400 x 400 dpi—16 x 15.4 lines/mmNote: Super Fine mode is supported with the optional SAF memory.
G3 fax transmission speed
3 seconds approximately—JBIG, ITU-T No. 1 chart, TTI off, memory transmission
3 seconds approximately—MMR, ITU-T No. 1 chart, TTI off, memory transmission
Fax SAF memory capacity
Standard 
4 MB—approximately 320 pages

With optional SAF memory 
60 MB—approximately 4,800 pages
Fax memory backup
1 hour
Quick dials
2,000 numbers
Encryption
SSD, PDF, Secure print, WEP, WPA
Authentication password
Encryption of data sent via Scan to email and Fax forwarding (S/MIME)
Authentication
802.1x wired authentication
Administrator authentication
IEEE 802.11i security (WPA2)
IPv6
Quota setting
User authentication—Windows and LDAP via Kerberos, basic, user code
WiFi Protected Setup (WPS) support
Windows
PCL 5c, PCL 6, and PostScript 3
Windows 8.1
Windows 10
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Windows Server 2022
Macintosh
MacOS v10.15 or later—PostScript 3 only
Unix
PCL 5c, PostScript 3
Sun Solaris, HP-UX, SCO OpenServer, Red Hat Linux, IBM AIX
SAP
PCL 5c
R/3, S/4
Standard
@Remote Embedded
Web Image Monitor
Optional
Streamline NX V3
GlobalScan NX
Enhanced Locked Print NX
Card Authentication Package
Mobile apps
RICOH Smart Device Connector
Power source
220–240 V, 50/60 Hz—Asia Pacific
110 V, 60 Hz—Taiwan
Power consumption
1,700 W or less—maximum power, Asia Pacific
1,584 W or less—maximum power, Taiwan
411.8 W—operating power, black and white
465.3 W—operating power, colour
37.7 W—Ready Mode
0.3 W—Energy Saver Mode (Sleep Mode)
Typical Electricity Consumption (TEC)
0.20 kWh
Warm-up time
24 seconds
Recovery time
From Energy Saver Mode
6.6 seconds
Green labels
The Thai Green Label Scheme
Other environmental features
Eco-friendly indicator, Energy Saver Timer, System Reset Timer

Additional information

Weight 100 kg

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Refund Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as “Received in Physically Damaged Condition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

Cancellation / Return / Exchange Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as “Received in Physically Damaged Condition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

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