Sennheiser EW 500 G4-Ci1 Wireless Guitar System

Brands:Sennheiser
    • For Guitar and Bass Players
    • Ci 1 Instrument Cable
    • Lightweight Bodypack Transmitter
    • True-Diversity Rackmount Receiver
    • 2000 Auto-Scan Frequencies
    • Selectable 10/30/50mW RF Power
    • High-Contrast OLED Display
    • Ethernet Port for WSM Control Software
    • 8-Hr AA Batteries
    • Expandable to 32 Mic Channels/330′ Range
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Description

Sennheiser EW 500 G4-Ci1 Wireless Guitar System

 

The Sennheiser EW 500 G4-Ci1 is an easy-to-use rackmount wireless guitar system with professional-level features for enhanced reliability and control. It offers variable RF power, a wide tuning range, Ethernet networking for multi-channel setups, and an intuitive interface with an OLED display and jog wheel. The system brings reliable high-quality, wireless sound to guitar and bass players performing in small to medium-sized venues including concert stages, houses-of-worship, theaters, and clubs.

The EW 500 G4-Ci1 includes a true-diversity, half-rack receiver housed in a rugged, full-metal chassis. The receiver’s auto-scan function searches a 50 MHz UHF tuning range with 2000 selectable frequencies available, seeking out a clean, interference-free channel for your audio transmission. The high-contrast OLED display with automatic dimming, along with a convenient jog wheel allow you make quick adjustments, even in low-light situations.

This system includes a Ci 1 cable that connects your instrument to the lightweight bodypack transmitter. The bodypack transmitter provides up to 8 hours of operation on two AA batteries, with a selectable 10/30/50mW RF power output for overcoming interference in difficult RF environments. The transmission range is up to 330′. The Ethernet connection supports Wireless Systems Manager (WSM) control software for advanced frequency coordination in multi-channel setups. Up to 32 wireless channels can operate simultaneously in the same space.

The EW 500 G4-Ci1 is backward-compatible with all previous evolution systems. You can mix and match G4/G3/G2/G1 receivers or bodypack, handheld, and plug-on transmitters. It is also compatible with EW 100 and EW 300 systems.

Ci 1 Cable Compact Bodypack Transmitter for Freedom on Stage

The 4′ long Ci 1 cable connects the 1/4″ output of your guitar or bass to the bodypack transmitter’s locking 3.5mm input.

The adjustable input sensitivity on the transmitter accommodates instruments with passive and active electronics, and even line-level audio.

The rugged, all-metal transmitter features a programmable mute function and can be locked out to prevent accidental changes during a performance. A backlit LCD displays essential information and provides fast menu access. The transmitter syncs to the receiver via infrared with a quick press on the Sync button.

The SK 500 G4 is powered via two AA batteries or a rechargeable BA 2015 Accupack battery (available separately). Side contacts allow for recharging the Accupack without removing it from the transmitter—requires the L 2015 quick-charging unit (available separately).

Easy-to-Operate Receiver with True-Diversity Reception

The robust, metal EM 300-500 G4 receiver offers a high-contrast, black-&-white OLED display. The display uses a streamlined menu system with a jog wheel and dedicated Escape button for quick menu navigation. The display also shows battery status of the associated transmitter.

The system features 20 fixed frequency banks with up to 32 compatible frequency presets and 6 user banks with up to 32 user-programmable frequencies.

To prevent interference, the EM 300-500 receiver’s true-diversity reception compares incoming signals on two independent receiver circuits to ensure optimal RF quality. To ensure crystal-clear audio, Sennheiser’s proprietary HDX compander technology maximizes the microphone’s signal-to-noise ratio, while avoiding RF noise.

The built-in equalizer enables you to change the frequency response of the output signal; you can reduce the bass range and boost the treble range. The receiver also offers an adjustable output level range of 48 dB to match the audio input of your mixing board or PA system.

A headphone output with volume control is conveniently located on the front panel, allowing you to monitor your instrument.

The back panel houses a balanced XLR output as well as an unbalanced 1/4″ output. A kit is included for rackmount installation. The unit comes with a universal power supply and EU, US, UK, Korea, Australia, and China adapters.

Time-Saving Control Options with WSM Software
The receiver features an Ethernet (RJ45) port for network-based remote monitoring and control using the Sennheiser Wireless System Manager (WSM) software (free download available separately). Using your Mac/Windows computer, the software allows you to quickly coordinate frequencies in multi-channel setups, display audio levels at the transmitter, battery status, and more.
Enhance the Performance of Your System

The detachable antennas with BNC sockets allow you to create a larger system using up to four EM 300-500 G4 receivers connected to a single pair of remote antennas. This setup requires the ASA 214 active antenna splitter (available separately).

Adding a pair of A 1031-U omnidirectional antennas or a pair of A 2003 UHF directional antennas increases the range of your system and offers increased protection against interference.

Add Functionality to Your System

Sennheiser offers a variety of lavalier, headset, and handheld microphone options to adapt your EW system as your needs evolve.

  • The lightweight MKE 2 lavalier mic and HS 2-ew headset mic both provide exceptional clarity in singing and spoken-word applications.
  • The SKM 500 G4 handheld transmitter is available with a multitude of mic capsule options for presenters and performers who prefer the flexibility of a handheld microphone.
  • The CL 2 cable lets you connect an XLR line source to your transmitter.
System
Wireless Technology Analog UHF
Number of RF Channel Frequencies 2000
Included Transmitters 1 x Bodypack
Diversity True Diversity
RF Frequency Band GW1:
558 to 608 MHz
RF Bandwidth 50 MHz
Frequency Step Size 25 kHz
Max Operating Range 330′ / 100.6 m (Line of Sight)
Max Transmitters per Band 32
Deviation ±48 kHz (Peak)
Modulation Wideband FM
Receiver
Receiver Type Rackmount
Mounting Options Rackmount (with Included Hardware)
Rackmount Size 1 RU (1/2 Rack)
Antenna 2 x Rod, Detachable (Rear-Mount)
Number of Audio Channels 1
Audio I/O 1 x XLR 3-Pin Male Balanced Output
1 x 1/4″ TRS Female Unbalanced Output
Gain Range 48 dB (3 dB Steps)
Audio Output Level XLR Output:
+18 dBu (Balanced)
1/4″ Output:
+12 dBu (Unbalanced)
Network I/O 1 x RJ45
Approximate RF Sensitivity 2.5 µV
Squelch Adjustable, 5 to 25 dBμV
Adjacent Channel Isolation >75 dB
Power Requirements AC/DC Power Adapter
AC/DC Power Adapter 12 VDC at 300 mA (Included)
AC Input Power 100 to 240 VAC, 50 / 60 Hz at 0.2 A
Display & Indicators 1 x OLED (AF Level, Channel, Frequency, Mute, RF Level, Transmitter Battery Status)
Housing Metal
Operating Temperature 14 to 131°F / -10 to 55°C
Dimensions 8.3 x 1.7 x 8″ / 212 x 43 x 202 mm
Weight 2.2 lb / 980 g
Transmitter
Transmitter Type Bodypack
RF Output Power 10 / 30 / 50 mW
Audio I/O 1 x 1/8″ / 3.5 mm TRS Female Input (Lockable)
Muting Mute Switch
Audio Input Level 3 V RMS
Gain Range 60 dB (3 dB Steps)
Frequency Response 80 Hz to 18 kHz (Mic)
25 Hz to 18 kHz (Line)
Sync Method IR
Antenna 1 x Flexible Whip, Fixed (Beltpack)
Power Requirements Battery
Battery Type 2 x AA (Included)
1 x Sennheiser Battery Pack (Not Included, Replaceable)
Approx. Battery Life 8 Hours (Alkaline)
Display & Indicators 1 x Backlit LCD (Audio Level, Battery Status, Channel, Group, Mute, Signal Strength)
Housing Metal
Operating Temperature 14 to 131°F / -10 to 55°C
Dimensions 2.5 x 3.2 x 0.9″ / 64 x 82 x 24 mm
Weight 5.6 oz / 160 g (with Batteries)

Additional information

Weight 1.3 kg

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Refund Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the My Account > My Order section on the website. Click on Cancel Order button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as Received in Physically Damaged Condition or Damage upon Delivery has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

Cancellation / Return / Exchange Policy

Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng  and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”). 

Cancellation 

Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled 
 
To cancel an order, please visit the My Account > My Order section on the website. Click on Cancel Order button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders 

Bulk Orders 

Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section. 

Returns 

The following general returns policy is applicable to all items sold on dirigible.com.ng. 

1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions: 

  • Product delivered is different from what was ordered 
  • Product was received in a physically damaged condition or was found defective when package was opened. 
  • The product or parts of the product or accessories that were described on the website as “In the Box” was missing. 

All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories. 

Please Note: Any product noticed as Received in Physically Damaged Condition or Damage upon Delivery has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted. 

The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged 

  • Mobile Phones and Laptops 
  • Mobile Phone accessories like screen guards, screen protectors and tempered glass. 
  • All console games and PC games that are labeled as non-returnable on their product detail pages. 

2. All items to be returned must be in their original condition along with the following. 

  • Original Order Invoice 
  • Original packaging with labels, user manuals and warranty card 
  • Serial Number/IMEI of the product being returned should match our system 
  • Any accessories/components, combo or bundle products or freebies you received with the purchase 
  • For Wrong product/colour, incorrect description and missing accessories, the product should be unused 
  • For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers 
  • Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to – 
  • 1. GAS Leakages in Air Conditioners 
  • 2. Wrong connections or Wrong installations 
  • 3. Missing items reported, damages, dents etc. 

  • For DOA of non-installable products, replacements would be processed basis the following 
  • a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre 
  • c)  DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund 
  • Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return 
  • Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled 

3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information. 

The associated return window and exceptions (if any) for returns as per category is defined below: 
 
 

Product/Category Return Window and Exceptions 
Mobiles and Tablets 
Mobiles 10 Days, Replacement only 
Mobile Accessories 10 Days, Replacement only 
Screen guards, screen protectors and tempered glasses are non-returnable. 
Tablets 10 Days; Replacement only 
Computers and Accessories 
Laptops 10 Days; Replacement only 
Software Software products are not eligible for returns/ replacements. 
Office & Stationery Supplies 10 Days; Replacement only 
Printers 10 Days; Replacement only 
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads 10 Days; Replacement only 
Cameras, Audio and Video 
Product/Category Return Window and Exceptions 
DSLR Cameras, Point & Shoot Cameras, ProSumer Cameras, Photo Storage Devices, Lenses 10 Days; Replacement only 
Headsets 10 Days; Replacement only 
Audio 
Home Theater in a Box 10 Days; Replacement only 
Sound Bar 
Specialty Speakers 
Multimedia Speakers 10 Days; Replacement Only 
Entertainment 
Televisions 10 Days; Replacement Only 
Small and Large Appliances 
Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave 10 Days; Replacement only 
Personal Care and Grooming 
Shavers & Trimmers, Epilators, Hair Dryers & Stylers 10 Days, Replacement only 

For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above 
 
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders. 

How to generate a Return Request: 

  • Please call our customer support centre at +234 915 387 7294 or email us at  dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated. 
  • Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit. 
  • Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report.  The replacement product will be shipped out basis the evaluation report. 
  • If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product. 
     
     
For Insta and Standard Delivery 
Original Order – MODE OF PAYMENT MODE OF REFUND 
Credit Card Credit Card 
Debit Card Debit Card 
Net-Banking Net-Banking 
Existing Store-Credit Store Credit 
Cash on Delivery Store Credit 
Wallet Wallet 
Store Credit + another mode Store Credit and the same Mode of Payment 
  •  
     
Pick At Store Orders 
Any mode of payment Store credit loaded on Gift Voucher 

General Inquiries

There are no inquiries yet.