Free upgrade to Windows 11 when available* Disclaimer-*The Windows 11 upgrade will be delivered late 2021 into 2022. Timing varies by device. Certain features require specific hardware.
Processor: 11th Gen Intel Core i5-1135G7 (up to 4.2 GHz with Intel Turbo Boost Technology, 8 MB L3 cache, 4 cores)
Operating System & Preinstalled Software : Pre-loaded Windows 10 Home with lifetime validity, FREE Upgrade to Windows 11* (when available, refer product description for more details) | Microsoft Office Home & Student 2019, mark of quality and durability
Free upgrade to Windows 11 when available* Disclaimer-*The Windows 11 upgrade will be delivered late 2021 into 2022. Timing varies by device. Certain features require specific hardware.
Processor: 11th Gen Intel Core i5-1135G7 (up to 4.2 GHz with Intel Turbo Boost Technology, 8 MB L3 cache, 4 cores)
hp, Manufactured by one of the following: 1. Compal Information (Kunshan) Co., Ltd. No.15, Thrid Avenue, A Zone, Kunshan Comprehensive Free Trade Zone, Kushan, Jiangsu, 215300, China 2. Tech-Front (Chongqing) Computer Co., Ltd. 18#, Zongbao Road, Shapinba District Chongqing, P.R.China 3. Wistron Infocomillimeters ( Chongqing) Co.Ltd., No.18-9, Baohong Avenue, Wangjia Sub-District, Yubei District, Chongqing (China) 4. Inventec (Chongqing) Corporation No, 66 West District 2nd Rd, Shapingba District Chongqing 401331, China
Series
Pavilion Laptop 14-dv0084TX
Colour
Silver
Form Factor
Laptop
Item Height
17 Millimeters
Item Width
21.7 Centimeters
Standing screen display size
14
Resolution
1920 x 1080 Pixels
Product Dimensions
32.5 x 21.7 x 1.7 cm; 1.41 Kilograms
Batteries
2 AAA batteries required. (included)
Item model number
dv0084TX
Processor Brand
Intel
Processor Type
Core i5
Processor Speed
4.2 GHz
Processor Count
1
RAM Size
16 GB
Memory Technology
DDR4
Maximum Memory Supported
16 GB
Hard Drive Size
512 GB
Hard Disk Description
Solid State Drive
Hard Drive Interface
Solid State
Graphics Coprocessor
NVIDIA® GeForce® MX450 (2 GB GDDR5 dedicated)
Graphics Chipset Brand
NVIDIA
Graphics Card Description
Dedicated
Graphics RAM Type
GDDR5
Graphics Card Ram Size
2 GB
Graphics Card Interface
PCI Express
Number of USB 3.0 Ports
2
Optical Drive Type
No Optical Drive
Operating System
Windows 10 Home
Average Battery Life (in hours)
8 Hours
Are Batteries Included
Yes
Lithium Battery Energy Content
4.5 Watt Hours
Lithium Battery Weight
0.5 Grams
Number Of Lithium Ion Cells
3
Included Components
Laptop, Power Adapter
Manufacturer
hp
Country of Origin
China
Item Weight
1 kg 410 g
Additional information
Weight
1.6 kg
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Refund Policy
Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”).
Cancellation
Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders
Bulk Orders
Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section.
Returns
The following general returns policy is applicable to all items sold on dirigible.com.ng.
1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions:
Product delivered is different from what was ordered
Product was received in a physically damaged condition or was found defective when package was opened.
The product or parts of the product or accessories that were described on the website as “In the Box” was missing.
All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories.
Please Note: Any product noticed as “Received in Physically DamagedCondition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted.
The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged
Mobile Phones and Laptops
Mobile Phone accessories like screen guards, screen protectors and tempered glass.
All console games and PC games that are labeled as non-returnable on their product detail pages.
2. All items to be returned must be in their original condition along with the following.
Original Order Invoice
Original packaging with labels, user manuals and warranty card
Serial Number/IMEI of the product being returned should match our system
Any accessories/components, combo or bundle products or freebies you received with the purchase
For Wrong product/colour, incorrect description and missing accessories, the product should be unused
For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers
Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to –
1. GAS Leakages in Air Conditioners
2. Wrong connections or Wrong installations
3. Missing items reported, damages, dents etc.
For DOA of non-installable products, replacements would be processed basis the following
a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre
b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre
c) DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund
Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return
Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled
3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information.
The associated return window and exceptions (if any) for returns as per category is defined below:
Product/Category
Return Window and Exceptions
Mobiles and Tablets
Mobiles
10 Days, Replacement only
Mobile Accessories
10 Days, Replacement only
Screen guards, screen protectors and tempered glasses are non-returnable.
Tablets
10 Days; Replacement only
Computers and Accessories
Laptops
10 Days; Replacement only
Software
Software products are not eligible for returns/ replacements.
Office & Stationery Supplies
10 Days; Replacement only
Printers
10 Days; Replacement only
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads
For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders.
How to generate a Return Request:
Please call our customer support centre at +234 915 387 7294 or email us at dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated.
Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit.
Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report. The replacement product will be shipped out basis the evaluation report.
If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product.
For Insta and Standard Delivery
Original Order – MODE OF PAYMENT
MODE OF REFUND
Credit Card
Credit Card
Debit Card
Debit Card
Net-Banking
Net-Banking
Existing Store-Credit
Store Credit
Cash on Delivery
Store Credit
Wallet
Wallet
Store Credit + another mode
Store Credit and the same Mode of Payment
Pick At Store Orders
Any mode of payment
Store credit loaded on Gift Voucher
Cancellation / Return / Exchange Policy
Dirigible Technologies Nig Ltd, a company incorporated under the laws of Nigeria, having its registered office at Mazars building 2nd Floor 18, Oba Akran Avenue 100212 Ikeja Lagos-Nigeria (“the Company”) offers various Online Wholesale and retail solutions, including through its website www.dirigible.com.ng and other applications (“Platforms”) various online lifestyle, fashion, grocery and electronics solutions, which inter alia facilitates the sale and purchase of products across categories related to fashion & lifestyle, consumer electronics, grocery and general merchandise (“Products”) by users of the Platforms (“Users”).
Cancellation
Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled
To cancel an order, please visit the “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders
Bulk Orders
Dirigible.com.ng reserves the right to cancel bulk orders placed on the website. To avoid such cancellations and for bulk orders, please visit our Corporate Enquiry section.
Returns
The following general returns policy is applicable to all items sold on dirigible.com.ng.
1. A product purchased on Dirigible.com.ng is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions:
Product delivered is different from what was ordered
Product was received in a physically damaged condition or was found defective when package was opened.
The product or parts of the product or accessories that were described on the website as “In the Box” was missing.
All our packages come with “Tamper Evident Void Seals”, click here for more information on our packaging. Please ensure that you do not accept packages where the seal has tampered. Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, an incorrect product, or missing accessories.
Please Note: Any product noticed as “Received in Physically DamagedCondition or Damage upon Delivery“ has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted.
The below product categories are marked as “non-returnable” unless the package received is verified as Defective or Damaged
Mobile Phones and Laptops
Mobile Phone accessories like screen guards, screen protectors and tempered glass.
All console games and PC games that are labeled as non-returnable on their product detail pages.
2. All items to be returned must be in their original condition along with the following.
Original Order Invoice
Original packaging with labels, user manuals and warranty card
Serial Number/IMEI of the product being returned should match our system
Any accessories/components, combo or bundle products or freebies you received with the purchase
For Wrong product/colour, incorrect description and missing accessories, the product should be unused
For “Defective on Arrival” of installable products, returns will be accepted only if the product was installed by Dscw engineers
Returns will not be accepted if any of the installable products is unboxed and or installed by customer himself or by anyone other than Dirigible Stores’s service team Dscw. Any damages or defects for such products will not be accepted. These could include but not limited to –
1. GAS Leakages in Air Conditioners
2. Wrong connections or Wrong installations
3. Missing items reported, damages, dents etc.
For DOA of non-installable products, replacements would be processed basis the following
a) All Apple products (smartphones, MacBook’s, airpods and accessories) must include a DOA or defective certificate from a Brand Authorized Service Centre
b) Products like Smartphones and Laptops must include a DOA or defective certificate from a Brand Authorized Service Centre
c) DOA products should be handed over to the delivery pick-up person as sealed by the brand. Any tampering done to the brand DOA seal will not be accepted for a replacement or refund
Final QA of the product and certification of defect by the Dscw engineers when the product is received back as a return
Failure to return the freebie/promotional product availed in the order will result in refund of only the product being returned/cancelled
3. Please ensure you have erased any/all personal informed from an electronic device that stores any personal information prior to returning. Dirigible Stores shall not be liable for any misuse or usage of such information.
The associated return window and exceptions (if any) for returns as per category is defined below:
Product/Category
Return Window and Exceptions
Mobiles and Tablets
Mobiles
10 Days, Replacement only
Mobile Accessories
10 Days, Replacement only
Screen guards, screen protectors and tempered glasses are non-returnable.
Tablets
10 Days; Replacement only
Computers and Accessories
Laptops
10 Days; Replacement only
Software
Software products are not eligible for returns/ replacements.
Office & Stationery Supplies
10 Days; Replacement only
Printers
10 Days; Replacement only
Desktops & All-In-Ones, Computer Speakers, Computer Accessories, Laptop Chargers & Adaptors, Data Storage Devices, Pen Drives, Internet Connectivity Devices, Routers, Input Communication Devices, Keyboards, Mouse & Mouse Pads
For any issues with products purchased via “Insta Delivery (less than 3 hours)”, customers can call the Store number listed on the invoice. A product will be accepted for a return only for the reasons mentioned above
Once returns are processed for these orders, only refunds will be initiated. There is no replacement on “Insta Delivery” orders.
How to generate a Return Request:
Please call our customer support centre at +234 915 387 7294 or email us at dirigiblestores@dirigible.com.ng to get a Return Authorization code and request a pickup. An email will be sent with the Return details. Pick up of the order to be returned will be arranged only after the Return Authorization code is generated.
Please ensure you collect the manifest copy from the courier personnel picking up the delivery. This will be your reference to track the Return order transit and claim for any losses in transit.
Once we receive the product back, our Dscw engineers will evaluate the returned product and provide a resolution based on the evaluation report. The replacement product will be shipped out basis the evaluation report.
If you’ve received a non-returnable product in a damaged/defective condition, please contact us within 10 days from the delivery of the product.
Dear Esteemed Customers, Due to the current Exchange rates, our old prices are not Valid for now. Apology for the price update delay on our website. Please contact us to confirm a New price before placing your order. Call/SMS/Whatsapp:+234 818 024 5741 Email: sales@dirigible.com.ng
Thanks for your usual cooperation Dirigible Management
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